Tlero

We offer an online service organisations can subscribe to, providing a tailored location based hub for their employees to reduce stress, anxiety and depression in the workplace. This hub connects employees to a wide range of externally funded support delivered by the local community, NHS or government, so doesn’t charge the employer.

Our confidential support hub hosts a symptom checker providing each user with a wellbeing score. Based on the individual’s location and score, the hub generates local services and events handpicked by Tlero to provide the best support for our users.

By spending around 5 minutes every day on Tlero, users increase their mental health knowledge by watching videos, listening to podcasts, and reading news and articles to build their education over time.

Our unique Suicide Prevention Trigger (SPT) detects potential suicide risks and proactively connects users to emergency services.

How does your organisation contribute to preventing suicide and supporting those affected by it?

On Tlero’s hub, each individual has access to news articles, videos, podcasts around the topic of mental health. This builds the education of the user and helps break down the stigma associated with mental health difficulties.

Perhaps the main attribute of our online support hub is that it brings together all the services in the user’s local area that can help improve their mental health, all in one proactive hub. This means the users do not need to reach out to the support providers to find help, they simply click ‘connect’ and the support provider calls the user back – proactively connecting the user to services in their local area. Our symptoms checker automatically flags up extremely low scores, and triggers our Suicide Prevention Trigger which allows them to be contacted by appropriate services to find help.

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What are your current priorities?

Our main priority is to constantly update our support hub which helps to improve ours users mental health, whilst allowing those who may be at risk of suicidal thoughts to find the help they need. Our motto is ‘we get you online, to get you offline’ – the Tlero service provides support to those who need it. This includes real life support of people in their local area – this enables connections, friendships, relationships to be made providing a support network for the user which can help reduce the feeling of isolation many suicide are built upon. Enabling our users to reduce stigma, build education, build resilience and form real life connections is our priority.

Another priority for Tlero is to find greater exposure to enable us to help more people.

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What challenges are you currently facing?

Our current challenges is getting our name out there. As a new organisation, with greater exposure Tlero will be more able to make a greater difference.

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